Our goal at AAA American Luxury Car Service, Inc. is to develop and maintain relationships with our clients by remaining committed to providing professional, dependable and reliable services. We understand perfectly there are scenarios which can be controlled by the client, and those that cannot. Therefore, we have created a general policy for many circumstances. Please read carefully.
Bookings & Cancellations
We prefer a minimum of 24 hours to book a reservation or to cancel an existing reservation.
Any point-to-point trip cancellation received less than 6 hours prior to the prearranged pick-up time will be billed at the full rate of the trip including all expected charges.
Any point-to-point trip cancellation received between 6 to 12 hours prior to the prearranged pick-up time will be billed 50% of the fare, plus gratuity based on the full amount of the fare.
You are fully responsible to call the office as soon as possible to report any expected delays with your airline or any flight changes that may occur. Failure to due so could add additional charges to your fare. If your flight gets delayed two or more hours than the original arrival time, we will try to accommodate your party, however, we can not always guarantee we will have a driver available
A charge of $15.00 will be added before 5 am and after 10:30 pm for any pick-ups or meets.
A charge of $10.00 will be added for every persons that exceed over 3 adults per car.
We must receive a working cell phone number for any meets, so the driver can contact you in order to locate you for pickup.
Extra Stop & Waiting Time Charges
If the client has exceeded the 15 minute grace period for a pick-up, an additional charge of $10.00 will be added for each 15 minutes thereafter.
If the client requests an unplanned stop that adds more than five minutes to the trip duration an Extra Stop charge of $15 will be levied, provided the schedule allows for it.
Debit Card/ Credit Cards
This is a more convenient way to pay your deposits and balances, because this transaction can be done over the phone. We must receive a credit card number the day you book your reservation.
Cash will be accepted by the driver the day of your reservation.
Even though you are entitled to pay cash for your transportation needs, we require a valid form of payment on file for all our AAA American Luxury Car Service clients.
Refunds will be given in the form of which they are received.
AAA American Luxury Car Service is not responsible for any articles left in the vehicle. Please be sure to double check your vehicle at the end of your trip.
Holiday fees enable us to offer service on the holidays which we are open. The charge offers our chauffeurs an incentive to be available on holidays. Without it, we simply could not offer service on those days. The holiday charge is a $25.00 additional charge and is applied on the following holidays:
New Year’s Eve/Day
We are closed for the following holidays:
Thank you for your business!!
OUR TERMS OF SERVICE
Terms of Service
By accessing this website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Baseline's website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on our website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchant-ability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website, even if we or a authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However we do not make any commitment to update the materials.
We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.
Baseline may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Florida and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Your privacy is important to us.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
- We will only retain personal information for as long as necessary for the fulfillment of those purposes.